At Continuity Works we specialise in the design, management and delivery of traditional and evolving continuity solutions. From business start-ups and SME’s to large corporate and government organisations. We have a portfolio of services and bespoke solutions to meet the ever-changing needs of today’s businesses.
Our goals are to support and assist our customers and work as a discreet complimentary extension to their business. This ensures they have the right opportunities to grow, strengthen and flourish.
Continuity Works is a collaboration of two experienced entrepreneurs, with over 50 years combined experience and knowledge. Areas of expertise cover Contact Centre and IT Outsourcing, Project Management, Service Architecture, Disaster Recovery, Pandemic Planning and Business Development.
After working together over a number of years on various diverse projects, both large and small, it has become apparent that business continuity means different things to different people; depending on the size of their organisation and their specific requirements. From this, the concept of Continuity Works was born. To provide traditional continuity services such as Continuity and Pandemic Planning and testing. A Virtual Assistant service covering call answering and administration tasks up to full Contact Centre outsourcing – offering continuity of service throughout.
Why Choose Continuity Works?
Continuity Works is a new and expanding venture and we have developed a robust and resilient infrastructure, allowing us to support local and national businesses with the same core values of care and exemplary customer service.
People focused – we strive to ensure our agents understand your business and have the knowledge to support your customers. We are passionate about the services we provide and pride ourselves in exceeding our customers’ expectations.